Digital Interactive Shop Kiosk
I just spent an hour waiting at the rental car shop, for the customer rep to service another customer, all I needed to know what cars they had available and the price. A simple digital display could have given me the information in 2 seconds . I couldn’t believed they haven’t adopted digital display kiosks yet, pls see following post.
“In today’s world, customer demands are constantly on the rise whatever industry you work in.
And as your business continues to grow, you may well find that the original space you started with is too small for you and your staff to work conveniently and comfortably, as well as ensuring that your customers are 100 per cent happy with the services you provide.Posts
On top of this, you may find that the cost of employing and training staff is growing sky high and no longer cost effective in providing excellent customer service for your clients.
If these are the troubles that worry your mind, you may find that a self service kiosk could be the right solution for you, and here are the reasons why.
Self Service Kiosk as a paying point
Customers don’t like to queue. Often, if a person walks into a store and finds the line to the checkout is trailing to the back of the store, they are more likely to walk out and find the items elsewhere.
With a self service kiosk, you can eliminate this problem and allow customers to purchase the items themselves at their own pace. Protouch have a range of self service kiosks which can be installed with a chip and pin device, as well as a receipt printer. That way your customers don’t feel put out in your store, they save time and walk away feeling happy with their purchase.
Self Service Kiosk as a Point of Information
On a busy day, catering for all your customers can be a difficult task. Whether you have limited staff, or they are pre-occupied elsewhere, if your customer has questions they need answering with no one on hand to ask, they will walk away and find someone else to answer their queries for them.
Installing a self service kiosk as a point of information in your store can free up your staff to deal with other problems and allow your customers to freely look for advice and answers to their questions.
You can even feature all of your products on the self service kiosks, so customers can look at all your stock in one place, making sure that they don’t miss a thing.”
taken from www.protouch.co.uk.
I don’t endorse Protouch.co.uk , but without any vested interest and based on my experience as a consumer, this option is worth considering.
